![]() “The exact personal information accessed varies by individual,” according to T-Mobile. Now, the bad news: Highly sensitive ID numbers were taken, including Social Security and driver license numbers. “We have no indication that personal financial or payment information, credit or debit card information, account numbers, or account passwords were accessed,” stated T-Mobile. First, the good news: No financial information was included. The types of data stolen is a good news/bad news situation. In addition, data about 52,000 current Metro by T-Mobile customers was taken. In the August 2021 data breach, hackers stole the personal data of more than 54 million past, present, and prospective T-Mobile customers. Later updates revealed that the stolen data included personal information about T-Mobile and Metro by T-Mobile customers. A day later, T-Mobile confirmed that its systems had indeed been attacked and some of its data stolen. The cybercriminals told BleepingComputer that they hacked into T-Mobile’s production, staging, and development servers and stole the personal data of millions of T-Mobile customers. The disclosure came from a most unusual source - the hackers who pulled off the data heist. On August 15, 2021, the world first learned about the massive T-Mobile data breach. Find out what data was stolen, what T-Mobile is doing to help customers affected by the breach, and how to protect yourself even if you are not a breach victim. If you spot suspicious or unfamiliar transactions on any of your accounts, you could be the victim of financial identity theft.The T-Mobile data breach in August 2021 was massive. Taking steps to prevent their use of this information can help limit future exposure.ĥ. It’s important to change passwords and any other information the hackers may have for access to your accounts or to use to commit fraud against you. Change and strengthen your online logins, passwords, and security Q&As. A breached company might offer ways to help protect you against identity theft. Accept the breached company’s offers to help. While it’s easy to replace a credit or debit card, other types of leaked information require taking other actions.ģ. (We’ll update this article as more information about the T-Mobile data breach becomes available.)Ģ. Confirm there was a breach at the company and find out if your information or online account was accessed. Get confirmation of the breach and whether your information was exposed. That’s why it’s important to find out information about a data breach.ġ. That might include opening credit or bank accounts in your name, applying for a job, or renting an apartment. What steps should I take after a data breach?Īny data breach that exposes sensitive information such as your Social Security number could allow someone to commit identity theft. T-Mobile said it would publish a web page with information and instructions to help customers take steps to further protect themselves against identity fraud. If you’re a T-Mobile customer, it’s smart to stay on top of the T-Mobile investigation and takes steps, if needed, to protect against identity theft. On Wednesday, August 18, T-Mobile said its preliminary analysis indicated data of more than 40 million existing and prospective customers had been exposed. The company said the entry point used to gain access has been closed. T-Mobile on Tuesday, August 17, said it had not determined whether customer data was involved in the unauthorized access. What happened? A chronologyĪn article published August 15 on Vice’s Motherboard tech website said that someone on an underground forum claimed to have obtained data on 100 million customers from T-Mobile servers. Here’s what possibly was included in that data:ĭata breaches that include sensitive customer data can raise the risk of identity theft and other frauds. Roughly 40 million records of former or prospective customers who had previously applied for credit with T-Mobile appears to be contained in the stolen files.7.8 million current T-Mobile postpaid customer accounts’ information appears to be contained in the stolen files.Here’s what T-Mobile’s investigation found: T-Mobile’s preliminary investigation found the number of affected customers is substantially less. T-Mobile has confirmed unauthorized access to its data and is investigating the extent of the incident, after reports that sensitive data of 100 million T-Mobile USA customers is for sale on the web. If you’re a T-Mobile customer, your Social Security number and other personal information may have been exposed in a data breach.
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